Notifications & Daily Reports

Overview

SmartChef notifications help you and your team stay on top of daily tasks without having to remember everything. Set up reminders for common activities like morning temperature checks, delivery inspections, or cleaning schedules, and SmartChef will send a push notification to remind everyone at the right time.

How It Works

The notification system has two parts:

For push notifications to work, SmartChef needs to be installed as an app on each device. This is called a Progressive Web App (PWA) and works on iPhones, Android phones, tablets, and computers.

Admin Setup: Creating Reminders

If you're the account owner or have admin permissions, you can set up notifications for your whole team.

Getting to Notification Settings

1. Open SmartChef and go to the Setup Hub
2. Find the Notifications section
3. Click to open the notification settings

Setting Up Your First Reminder

1. Set your timezone - Make sure your business timezone is correct so notifications arrive at the right local time
2. Choose working days - Select which days of the week your kitchen operates. Notifications will only be sent on these days
3. Add notifications - You can choose from preset templates or create custom reminders:
   • Temperature Check (Morning) - Remind team to do morning temp checks
   • Temperature Check (Afternoon) - Remind team to do afternoon temp checks
   • Delivery Check - Reminder when deliveries typically arrive
   • Cleaning Tasks - End-of-day cleaning reminder
   • Hot/Cold Hold Check - Reminders for specific hot or cold held items
   • Custom - Create your own reminder with a custom message
4. Set the time - Choose when the notification should be sent (times are in 10-minute increments)
5. Save - Your reminder is now active and will be sent to all team members who have enabled notifications

Enabling Push Notifications

Every team member needs to enable notifications on their own device. This is a two-step process:

The Notification Bell

Even if you haven't enabled push notifications, you can still see your notification history inside SmartChef.

Using the Bell Icon

• Look for the bell icon in the top navigation bar
• A red badge shows how many unread notifications you have
• Click the bell to see your notification history
• Click a notification to mark it as read
• Use "Mark all as read" to clear all notifications at once

Daily Email Report

In addition to push notifications, SmartChef can send a daily email summary of your food safety compliance activity. This report is sent automatically each morning and covers the previous day's records.

Report Contents

Each daily report includes:

• At a Glance Summary - Shows either "All Clear" (everything passed) or "Review Required" (some checks missed or failed)
• Food Deliveries (SC1) - Number of items received and temperature check results, plus which suppliers delivered
• Fridge & Freezer Checks (SC2) - How many units were checked vs. how many should be checked, and pass/fail status
• Cooking Records (SC3) - Number of cooking records and whether temperature requirements were met
• Hot & Cold Hold (SC4) - If configured, shows monitoring records for display units
• Thawing Records (SC91) - Items thawed and whether they met safe temperature limits (≤5°C)
• Kitchen Cleaning (SC10) - Daily cleaning task completion and days since last weekly clean

Enabling the Daily Report

Account owners and admins can enable the daily email report:

1. Open SmartChef and go to the Setup Hub
2. Find the Account Settings section
3. Turn on "Send Daily Report"
4. Enter the email address where reports should be sent
5. Save your changes

Understanding the Summary

No Activity Days

If no compliance records were logged on a particular day, you'll still receive a report confirming that no activity was recorded. This helps you spot days when the app wasn't used, which might indicate a missed shift or a day when records weren't entered.

Troubleshooting